REFUND POLICY
REFUND POLICY - THE BASICS
Refund Policy
1. Refund Eligibility
Thank you for shopping at BonaFideBabe! We hope you are delighted with your purchase. If you are not entirely satisfied with your purchase, we're here to help.
2. Physical Merchandise
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Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
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Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
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Exchanges: If you need to exchange an item for a different size or color, please contact us to arrange for an exchange.
3. Digital Products
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Refunds: Due to the nature of digital products (e.g., eBooks, downloadable files), all sales are final. We do not offer refunds or exchanges on digital products once they have been downloaded or accessed.
4. Refund Process
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Initiating a Refund: To initiate a return or refund, please contact us at [Contact Email or Phone Number] with your order details and reason for the return.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
5. Refund Timeframe
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Processing Time: Refunds will be processed within [number of days] of receiving the returned item. Please allow additional time for your bank or credit card company to process the refund and for it to appear in your account.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at:
BonaFideBabe LLC
[Contact@BonaFideBabe.Online]